Administrative Assistant Certificate Program

The Administrative Assistant certificate program consists of essential concepts and applications in communications, math, business, and computer skills. Completion of this program may count for six (6) months job in experience in select job classifications.

Who is eligible?

All state employees

Time Frame for completion:

Three years

Curriculum:

The curriculum consists of ten (10) required courses: The required courses include:

• Accounting Fundamentals
• Achieving Communication Effectiveness (ACE)
• Business English
• Business Writing Workshop
• Customer Service
• Customer Service Telephone Skills
• Financial Math Refresher
• Introduction to Business Skills
• Professional Impact: Building Essential Skills for Today's Organization
• Project Management

Participants must also complete five (5) of the electives.
They may choose from:

• Any computer application courses
  • View New Horizons Schedule
• Creative Thinking & Problem Solving
• Managing Your Time and Priorities
• Minute Taking
• Time Mastery