Building a High Performance Workplace

	Course Number:	GI 302			Scheduled Sessions:
	Cost Per Person:	$159			September 18, 2009 June 11, 2010
	Eligibility:	All
	Instructor:	Doug Whittle
	Length:	1 Day (8:30 - 4:30)
	Location:	Des Moines, Hoover State Office Building, Level A

Learn what it takes to make the transformation to a quality culture. Topics include:

• understanding various organizational cultures
• understanding change and innovation
• fostering "win-win" teams
• moving to a long-term focus (strategic planning)
• understanding "systems thinking" and organizational learning
• developing customer-oriented policies and procedures
• reducing or driving out fear
• understanding the empowerment process

View PowerPoint from Workshop

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